


At the Emerging stage, the CLARITY Wheel highlights three pillars that show the greatest gaps and where your attention will create the most immediate impact.
Limited visibility of how and where AI and digital tools are being used across the organisation — making it difficult to manage or improve what cannot be seen.
Ownership of AI and digital usage is unclear. Without defined accountability, responsibility falls through the gaps and risk goes unmanaged.
The risks associated with current tool usage are not yet fully understood — creating exposure that is difficult to address without first surfacing what exists.
You are at the beginning of the journey. The most important thing now is to establish visibility and lay deliberate foundations. Here is what you can do now to move forward with confidence.
Identify where tools are being used — even informally. You cannot govern what you cannot see. Start by making the invisible visible.
Identify who is responsible for overseeing AI and digital tool usage — even informally at first. Accountability starts with a single named owner.
Begin to surface the data, compliance and reputational risks connected to current usage. Understanding risk is the first step to managing it.
You do not need a complex policy at this stage. A clear, simple set of principles for responsible use is enough to begin building structure.
Gather 2–3 key people and ask one focused question: "Where are we currently using AI and digital tools — even informally?"
ChatGPT and AI tools, social media tools, design tools (e.g. Canva), any automation or platforms — no matter how informal the usage.
Surfaces hidden usage and reveals risk quickly — turning informal, unmanaged activity into something you can see and begin to address.
Start by making the invisible visible. This single conversation is the first step toward building responsible foundations.

Help you and your leadership understand what responsible AI and digital use looks like — giving you a clear benchmark to work towards.
Aligned to the CLARITY pillars so that your efforts are focused, coherent and directly relevant to the Emerging stage.
You can apply them immediately — no lengthy implementation cycles. Start building visibility and foundations from day one.
Support early implementation within your organisation, reducing the effort required to put good practice into place for the first time.
The earlier you bring clarity, the easier it is to build responsibly. The path forward is within reach — the question is how deliberately you choose to take it.
Gather 2–3 key people and spend 30 minutes listing every AI and digital tool in use — even informally. Start by making the invisible visible.
Understand what responsible use looks like and where to begin — with practical frameworks, briefings and tools designed for the Emerging stage.
Gain immediate clarity and a structured plan tailored to your organisation — and move from informal usage to intentional foundations with confidence.